Terms of Service

These Terms of Service for Americano (“Terms”) govern your access to and use of our website, reservation systems, online ordering, and any other services we provide (collectively, the “Services”).

By accessing or using any of our Services, you agree to be bound by these Terms.

1. Use of Services

You agree to use our Services only for lawful purposes and in accordance with these Terms. You must not:

  • Use our website or systems to transmit spam or malicious content

  • Make false or fraudulent reservations or orders

  • Violate any applicable laws or regulations

  • Attempt to interfere with the functionality or security of the Services

2. Eligibility

By using our Services, you represent that you are at least 18 years old or have the consent of a legal guardian. If you are under 13, you may not use the Services.

3. Reservations & Orders

a. Accuracy

You are responsible for providing accurate information when placing orders or making reservations. We reserve the right to cancel any order or booking if information is inaccurate or appears to be fraudulent.

b. Cancellations & No-Shows

We reserve the right to apply cancellation or no-show fees in accordance with our reservation policies.

c. Third-Party Services

We may use third-party platforms for reservations, delivery, or payment. Their terms and policies also apply when you use those services.

4. Payments

All prices shown are in rupees and may be subject to applicable taxes. Payment must be made in full at the time of order or upon receipt of goods/services. We are not responsible for delays or errors caused by third-party payment processors.

5. Intellectual Property

All content on our website and services—including text, logos, images, menus, and designs—is owned by or licensed to Americano and protected under intellectual property laws. You may not use, copy, modify, or distribute our content without our written permission.

6. Promotions and Loyalty Programs

Any promotional offers, discount codes, or loyalty programs are subject to change or termination at any time, without notice. Specific terms may apply to each promotion and must be followed to qualify.

7. User Content

If you submit reviews, feedback, or other content to us (e.g., through social media or email), you grant us a non-exclusive, royalty-free, perpetual license to use, display, and share that content for marketing or promotional purposes.

8. Limitation of Liability

To the fullest extent permitted by law, Americano and its affiliates are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our Services, including but not limited to:

  • Delay or failure in delivery

  • Inaccuracies in order fulfillment

  • Website errors or downtime

  • Unauthorized access to your data

9. Privacy

Your use of the Services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

10. Termination

We reserve the right to suspend or terminate your access to the Services at our sole discretion, without notice, if you violate these Terms or misuse our platform.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of [Insert Country/State], without regard to its conflict of law provisions.

12. Changes to These Terms

We may update these Terms at any time. Updates will be posted on our website with a revised effective date. Continued use of the Services after changes indicates acceptance of the new Terms.