Privacy Policy

Americano (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our restaurant, website, or interact with us through any of our services (collectively, the “Services”).

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Date of birth (for promotions, loyalty programs, etc.)

  • Payment information (processed through secure third-party providers)

  • Reservation details

  • Delivery or pickup address

b. Technical Information

  • IP address

  • Device type

  • Browser type

  • Location data (if enabled)

  • Cookies and usage data (e.g., pages visited, time spent)

2. How We Use Your Information

We use your information to:

  • Provide and manage reservations, orders, or services

  • Process payments securely

  • Communicate with you about orders, promotions, or updates

  • Send newsletters or marketing offers (with your consent)

  • Improve our website, services, and customer experience

  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Service providers (e.g., online ordering systems, reservation platforms, payment processors)

  • Marketing platforms (only with your consent)

  • Legal authorities, if required by law

  • Business partners, in case of a merger, acquisition, or asset sale

All third-party services are required to protect your data in accordance with applicable privacy laws.

4. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications

  • Request that we restrict processing of your data

  • File a complaint with a data protection authority

To exercise these rights, contact us at:
Email: dine@americanobombay.com
Address: Americano;121/123 Radha Bhavan, Kala Ghoda, Mumbai-400001

5. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website. You can control cookie preferences in your browser settings.